1. The service
BuffMoney provides (a) usage-based billing computation for AI / SaaS products, (b) CNY collection from Chinese consumers via licensed payment channels operated by ePayments, and (c) multi-currency settlement of net amounts to the merchant's nominated bank account.
2. Eligibility and KYB
The platform serves business entities operating AI APIs, AI SaaS, image / video generation, or agent platforms. Each merchant must complete a know-your-business (KYB) review.
3. Pricing and fees
Each invoice itemises three distinct fee lines:
- ePayments transaction processing fee — 2–3% of the invoice subtotal, collected by ePayments (the licensed payment operator). WeChat Pay and Alipay channel fees are absorbed within this line.
- FX spread — 35–50 basis points applied to the CNY → settlement currency conversion, locked at the moment the invoice is generated.
- BuffMoney Usage-based billing subscription — a flat monthly subscription covering usage ingestion, billing computation, ledger, and settlement infrastructure (Starter free, Growth USD 9.99 / mo, Scale custom). This is BuffMoney's own service fee and is separate from the ePayments processing fee.
4. Settlement
Settlement batches are generated periodically (default monthly) per merchant per settlement currency. Each batch requires two-admin approval. Payment occurs within five business days of approval.
5. Acceptable use
Merchants must not use the platform to bill or collect for prohibited categories (gambling, adult content, weapons, controlled substances, or anything illegal in either the merchant's jurisdiction or mainland China). Fraud, deceptive billing, or manipulation of usage metrics is grounds for immediate suspension and forfeiture of pending settlement balances.
6. Refunds and disputes
Merchants may initiate refunds via the dashboard or API. The platform records a reverse ledger transaction, marks the underlying invoice as refunded, and instructs the payment channel to return the funds. Refund SLA is best-effort within 5 business days.
7. Risk holds and suspension
The platform may freeze settlement balances and suspend collection in response to unusual activity. The merchant will be notified with the reason and a path to remediation where lawful to disclose.
8. Audit and recordkeeping
All sensitive operations are recorded in an append-only audit log. The ledger is append-only and double-entry; balances are derived from entries, never patched.
9. Liability
BuffMoney's aggregate liability for any claim is capped at the Usage-based billing subscription fees paid by the merchant to BuffMoney in the preceding 12 months. The platform is not liable for (a) payment channel outages, (b) regulatory actions, (c) FX market moves between locked snapshot and downstream settlement, or (d) merchant non-compliance with applicable law.
10. Governing law
Governed by the laws of New Zealand. Disputes resolved by arbitration in Auckland.
11. Contact
Operational: hello@buffmoney.com · Compliance: compliance@buffmoney.com.